Events
- Great Teaching Round-up
- Leading from the middle
- fall conference for faculty leaders
- The Texas Network
"I think there is something more important than believing: Action! The world is full of dreamers, there aren't enough who will move ahead and begin to take concrete steps to actualize their vision."
Events: 2011 Professional Develoment Seminar
Friday, January 28, 1:00-2:15 p.m.
Cost of Conflict: Learn How to Speak Up Quickly and Effectively
Speaker: Greg Stephens
Ninety-five percent of an institution’s workforce struggles to speak up to their colleagues about their concerns. As a result, they engage in resource-sapping avoidance tactics including ruminating excessively about crucial issues, complaining, getting angry, doing unnecessary work and avoiding the other person altogether. In this interactive presentation, you will learn how to speak up quickly and effectively to curb the cost of conflict avoidance in your own organization.
Four tips to get started:
- Confront the right problem. Resolve the issue that gets you the results you need even if it’s not the immediate issue.
- Rein-in emotions. Manage your emotions, and your story before speaking.
- Master the first 30 seconds. Don’t simply dive into the content and attack; show that you care about the other person and open up dialogue.
- Reveal natural consequences. Help change perspective by providing a complete view of the consequences his or her behavior is creating.
Biography:
Greg Stephens received his Bachelor of Business Administration degree from Baylor University. He is founder and president of Choice Consulting, a certified Master Trainer with Vital Smarts, a certified professional behavior analyst, and a corporate executive coach. Mr. Stephens brings more than 30 years of experience to his training and coaching, specializing in the areas of team building, conflict resolution, effective communication, and developing strong leaders. He has extensive experience introducing and teaching these skills to numerous Fortune 500 companies and national organizations such as IBM, Dell, Texas Monthly, The Society of Hispanic Professional Engineers and Valley Baptist Hospital.